Privacy Policy

FX Signals Free respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit fxsignalsfree.com, contact us, join our communities, or use our free or premium Services.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Your name;

  • Email address;

  • Telephone or WhatsApp number;

  • Contact-form messages;

  • Account or subscription information;

  • Billing and transaction details;

  • Customer-support communications;

  • Reviews, feedback, or testimonials; and

  • Identity or compliance information where legally required.

Information Collected Automatically

When you use the Website, certain information may be collected automatically, including:

  • IP address;

  • Browser and device type;

  • Operating system;

  • Pages visited;

  • Referral source;

  • Date and time of access;

  • Approximate geographic location;

  • Cookie identifiers; and

  • Website interaction and diagnostic data.

Third-Party Information

We may receive limited information from payment processors, analytics providers, advertising platforms, Telegram, WhatsApp, or other services you use to interact with us.

Your use of those platforms is also governed by their own privacy policies.

2. How We Use Information

We may use personal information to:

  • Provide and maintain the Website and Services;

  • Deliver trading signals, alerts, and market updates;

  • Respond to questions and support requests;

  • Manage free or premium subscriptions;

  • Process payments and maintain transaction records;

  • Send requested service communications;

  • Send marketing communications where permitted;

  • Measure Website traffic and improve performance;

  • Detect fraud, misuse, and security threats;

  • Comply with legal and regulatory obligations;

  • Enforce our Terms and Conditions; and

  • Establish, exercise, or defend legal claims.

3. Legal Bases for Processing

Where applicable law requires a legal basis, we may process information based on:

  • Contract: processing necessary to provide requested Services;

  • Consent: where you have given clear permission;

  • Legitimate interests: operating, securing, and improving our Services;

  • Legal obligation: complying with applicable laws or lawful requests; and

  • Legal claims: protecting our rights and responding to disputes.

You may withdraw consent at any time, although withdrawal does not affect processing already lawfully completed.

4. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

  • Keep the Website functioning;

  • Remember preferences;

  • Understand Website usage;

  • Measure performance;

  • Detect security issues; and

  • Support advertising or marketing where permitted.

Where required, non-essential cookies will only be used after obtaining consent. You can manage cookies through your browser or the Website’s cookie-consent controls.

Disabling certain cookies may affect Website functionality.

5. Sharing Personal Information

We may share personal information with:

  • Website hosting and technical-service providers;

  • Email and messaging providers;

  • Payment processors;

  • Analytics and security providers;

  • Professional advisers;

  • Contractors supporting our operations;

  • Regulators, courts, or law-enforcement authorities; and

  • A purchaser or successor involved in a business sale, merger, or restructuring.

Service providers may only use personal information for the purposes for which it was disclosed and must protect it appropriately.

We do not sell personal information for money. If applicable privacy law defines certain advertising or analytics disclosures as a “sale” or “sharing,” users may have the right to opt out.

6. Telegram, WhatsApp, and External Links

Our Website may link to Telegram, WhatsApp, brokers, payment providers, social networks, and other third-party websites.

When you use a third-party platform, it may collect and process information independently. FX Signals Free does not control those platforms and is not responsible for their privacy or security practices.

Review the relevant third party’s privacy policy before providing personal information.

7. Payment Information

Payments for premium Services may be processed by third-party payment providers.

We may receive transaction details such as payment status, amount, currency, and billing identity. We generally do not directly store complete card numbers or payment-security codes.

8. Marketing Communications

Where legally permitted, we may send updates, educational material, offers, or promotional messages.

You can unsubscribe through the link included in an email or by contacting us. Service-related messages, such as payment or security notices, may still be sent where necessary.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Services;

  • Fulfil the purposes described in this Policy;

  • Maintain business and transaction records;

  • Resolve disputes;

  • Prevent fraud; and

  • Meet legal, tax, accounting, or compliance obligations.

Retention periods vary depending on the type of information and applicable law. Information that is no longer required will be deleted, anonymised, or securely isolated.

10. Data Security

We use reasonable administrative, organisational, and technical safeguards designed to protect personal information.

However, no internet transmission or storage system is completely secure. We cannot guarantee absolute protection against every unauthorised access, loss, alteration, or disclosure.

11. International Transfers

Our service providers may process information in countries other than your own.

Where required, we use appropriate safeguards for international transfers, such as contractual protections or recognised adequacy mechanisms.

12. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information;

  • Correct inaccurate information;

  • Request deletion;

  • Restrict or object to processing;

  • Withdraw consent;

  • Request data portability;

  • Opt out of certain marketing or data sharing;

  • Appeal a decision concerning a privacy request; and

  • Lodge a complaint with a data-protection authority.

To exercise a right, contact us using the details below. We may need to verify your identity before completing the request.

13. Children’s Privacy

The Services are intended for adults aged 18 or older. We do not knowingly collect personal information from children.

If you believe a child has provided personal information, contact us so that we can take appropriate action.

14. Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, our Website may not respond to them automatically.

Where legally required, we honour applicable browser-based opt-out preference signals.

15. Changes to This Policy

We may update this Privacy Policy when our practices, technologies, or legal obligations change.

The revised version will be posted on this page with an updated date. Material changes may also be communicated through the Website or another appropriate method.